Cash App Specialist - Loan Services

Company: LHH US
Location: Tempe
Posted on: February 18, 2026

Job Description:

Job Description Job Description Position Overview We are seeking a detail-oriented Cashiering / Loan Servicing Specialist to support advanced cash processing and loan servicing operations. This role is responsible for ensuring accurate application of payments, handling default and exception processing, and maintaining compliance with company policies and procedures. The ideal candidate thrives in a fast-paced, start-up environment and is committed to delivering a WOW experience to internal and external partners. Essential Duties & Responsibilities Resolve research requests for the Cashiering department Complete NSF and return item reversals Process Term Loan Modifications Forward servicing-released items and returns to borrowers Process default payments, payoffs, foreclosures, and bankruptcy postings Ensure accurate application of all incoming payments, including: ACH payments Wire transfers Lockbox payments Online and manually posted payments Establish bi-weekly payment plans and process loan payoffs Perform daily balancing activities Process necessary wire transfers Receive, sort, and process daily mail and system reports Process payments across all loan types Handle loan maintenance including: Rewrites and cram downs Change-in-terms agreements Subordinations and bankruptcies Due date changes ACH setup Extensions and address changes Balance Western Union and MoneyGram reports Handle lockbox rejects, when applicable Perform other duties as assigned Performance Expectations Perform all duties Provide exceptional customer service and a WOW experience Communicate effectively with associates, clients, partners, and vendors Maintain strong organization, accuracy, and timeliness Meet or exceed productivity guidelines Seek feedback and maintain regular communication with management Be flexible and willing to take on additional responsibilities as needed Effectively utilize position-specific software and Microsoft Office products Collaborate with team members and provide coverage when needed Qualifications & Skills High School Diploma or GED required 1-3 years of experience in a financial institution, preferably in loan servicing Cashiering experience preferred Experience with Black Knight / MSP servicing software is a plus Working knowledge of title requirements across all 50 states Comfortable working in a dynamic, start-up environment Strong judgment, integrity, and work ethic Excellent communication and interpersonal skills Detail-oriented with neat, organized, and professional work habits Pay Details: $20.00 to $24.00 per hour Search managed by: Megan Clark Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate -privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Keywords: LHH US, Catalina Foothills , Cash App Specialist - Loan Services, Accounting, Auditing , Tempe, Arizona