Credit Card Fraud Specialist
Company: Insight Global
Location: Tempe
Posted on: February 18, 2026
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Job Description:
Job Description Job Description Job Description Insight Global
is hiring Fraud Operations Associates for our client, who is a
global crypto and Web3 platform. The Fraud team protects users,
safeguards funds, and upholds the integrity of the company's
digital asset marketplace. The team leverages technology, data, and
cross-functional collaboration to disrupt fraud and manage risk.
Role Overview: As a Fraud Operations Associate, you will:
-Investigate and resolve fraud risks and customer issues, primarily
via email. -Analyze fraud patterns and trends, collaborating with
data science, product, and engineering teams to improve controls.
-Identify process gaps and recommend operational improvements.
-Prepare reports on suspicious activity and key metrics. -Conduct
quality assurance reviews. -Collaborate with teams across data
science, identity, customer support, and compliance. This is a
6-month contract-to-hire position with an hourly pay of $30/hr.
Required Skills & Experience -3 years of fraud/risk investigation
experience. -1 year of customer support experience in risk issues.
-Ability to identify fraud trends and recommend enhancements.
-Strong decision-making and problem-solving skills. Nice to Have
Skills & Experience -Skills in SQL, Python, Tableau, or Looker.
-Background in fintech, banking, or digital products.
Keywords: Insight Global, Catalina Foothills , Credit Card Fraud Specialist, IT / Software / Systems , Tempe, Arizona
