Risk Management - Special Credits Officer - Senior Associate
Company: JPMorganChase
Location: Tempe
Posted on: April 1, 2026
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Job Description:
Description Bring your expertise to JPMorgan Chase. As part of
Risk Management and Compliance, you are at the center of keeping
JPMorgan Chase strong and resilient. You help the firm grow its
business in a responsible way by anticipating new and emerging
risks and using your expert judgement to solve real-world
challenges that impact our company, customers and communities. Our
culture in Risk Management and Compliance is all about thinking
outside the box, challenging the status quo and striving to be
best-in-class. As a Special Credits Senior Officer in the Special
Credits Group, you will support Special Credits and Field Risk
Officers in managing problem credit loans and oversee research,
workflow reporting, and report administration. You will serve as a
team lead who keeps management informed of issues and trends while
promoting collaboration, timely follow?up, and resolution. By
proactively guiding and supporting the team, you will enhance
performance and elevate internal customer satisfaction. This role
is well?suited to candidates with strong problem?solving and
leadership skills who value a research?focused, collaborative
environment and enjoy developing creative solutions to complex
problems. Job Responsibilities Mentor and support team members,
fostering a collaborative and high-performance environment.
Generate, analyze, and manage reports to support the workout
process and prepare management reports for leadership Contact
customers, vendors and internal stakeholders as necessary to
resolve issues. . Ensure compliance with regulatory requirements,
risk management protocols, and internal control policies,
maintaining proper document retention and passing QC/QA tests.
Demonstrate strong organizational and project management skills,
managing multiple projects, deadlines, and workstreams with a sense
of urgency and attention to detail. Take initiative in process
improvement, leveraging analytical and problem-solving skills to
drive creative solutions and operational excellence Required
qualifications, capabilities, and skills Minimum 3 years of
experience in commercial collections, problem credit management, or
business loan processing, with a solid understanding of commercial
real estate and collateral-secured loans. Proven leadership skills
with a track record of taking initiative, driving results, and
owning outcomes in a fast-paced environment. Knowledge of credit
philosophy, policies, procedures, loan documentation, SBA, and
collections litigation. Ability to review and understand complex
loan structures and business loan documentation. Strong analytical,
quantitative, and problem-solving skills, with demonstrated ability
to work independently and as part of a cross-functional team.
Outstanding organizational skills, with the ability to prioritize,
work under pressure, and meet tight deadlines. High attention to
detail and accuracy, with a commitment to compliance and risk
management Working knowledge of the Bank's products, services,
policies/procedures and ability to follow policies/procedures.
Preferred qualifications, capabilities, and skills College degree
preferred or equivalent work expertise Working knowledge of the
Bank's products, services, policies/procedures and ability to
follow policies/procedures.
Keywords: JPMorganChase, Catalina Foothills , Risk Management - Special Credits Officer - Senior Associate, IT / Software / Systems , Tempe, Arizona
