Academic Success Advisor Senior

Company: Arizona State University
Location: Mesa
Posted on: May 22, 2025

Job Description:

Arizona State University

If you think you are the right match for the following opportunity, apply after reading the complete description.
Academic Success Advisor Senior
Campus: Polytechnic
JR106679

End Date: June 5, 2025

Apply before 11:59 PM Arizona time the day before the posted End Date.

Job Description:

Academic success advisors for undergraduate programs are key contributors to promoting and supporting student success, retention and graduation. The Ira A. Fulton Schools of Engineering (FSE) values and encourages cultural and intellectual diversity and strives to foster a welcoming and inclusive environment for all faculty, staff and students. We work to maximize opportunities for students of diverse backgrounds, abilities and perspectives. Critical to our success as a community, academic success advisors are a vital component in this effort.

Advising teams support students from their first semester until graduation by working directly with students in person, by phone, Zoom or e-mail, and through Salesforce case management strategies. Advisors are also key contributors to supporting student engagement through The Fulton Difference. Advising FSE students is fun and rewarding! Our students are exceptional and go on to accomplish amazing things. FSE leadership fosters an engaging work environment with many opportunities for growth.

Salary Range: Depends on experience; $50,000 - $56,000 per year; DOE

Essential Duties:

With minimal supervision, provide individual and group academic advising to online and campus-based students that supports academic success, engagement as an FSE student, and timely progress to graduation.
Support students to resolve challenges by having current knowledge and making appropriate referrals to ASU services including, but not limited to, Student Health, ASU Counseling Services and the Fulton Career Center.
With limited supervision, provide administrative support related to student enrollment, registration, orientation, retention and degree completion while maintaining comprehensive and accurate student records using a variety of software and data sources.
Organize and participate in ASU and FSE initiatives and efforts aimed at recruiting, engaging and retaining FSE students.
Consult with program chairs, faculty, colleagues and students to support FSE students to proceed efficiently through their curriculum and navigate setbacks.
May participate in delivery of instruction for ASU 101, a student success course.
May mentor other advisors or student leaders.
Takes ownership of major projects, as assigned by leadership.

Desired Qualifications:

Experience in college level academic advising, including both online and campus-based students.
Experience in working with diverse student populations.
Experience in working in a fast paced and high-volume advising unit.
Experience in using student information computer systems and degree audits (i.e., PeopleSoft/Oasis, DARS).
Experience implementing and adhering to university and program policies and procedures; and/or experience with student recruitment and retention.
Experience in thinking critically to problem solve independently and as part of a group.
Demonstrated knowledge of current issues and theories in public and higher education and college advising.
Evidence of technology skills in systems such as Peoplesoft, Excel, Canvas, Google Suite, Slack, Salesforce, Outlook, etc.
Experience in using database programs (Analytics, Salesforce).
Experience in assisting with special events.
Experience in developing and maintaining effective professional working relationships.
Evidence of effective verbal and written communication skills with a strong focus on collaboration and a high level of customer service.
Evidence of a master's degree in higher education or related area.

Working Environment:

Activities are primarily performed in a regular, climate-controlled office setting subject to extended period of sitting
Use office equipment including a desktop computer
Lift up to 20 pounds
Communicate to perform essential duties
Work both independently and within a complex structured team
Normally receives no instructions on routine work and general instructions on new assignments with review of completed tasks.
Exercise judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions

Minimum Qualifications:

Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Instructions to Apply

Current Employees and Students should apply directly within Workday using the Jobs Hub. Use this link and log in using SSO:

https://www.myworkday.com/asu/d/inst/1$9925/9925$7144.htmld

To be considered, your application must include all of the following attachments:

Cover letter

Resume/CV

Note: Multiple documents can be submitted into the attachment box. Alternatively, merge all documents into one PDF for submission.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position. Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position. NOTE: GA and Intern positions are counted as .5 for job experience (ie. 1 year equals 6 months experience equivalency). Only electronic applications are accepted for this position.

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ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance - For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

About Arizona State University

Recognized by U.S. News & World Report as the country's most innovative school, Arizona State University is where students and faculty work with NASA to develop, advance and lead innovations in space exploration.

To view full description or to apply please click this link:

https://asu.wd1.myworkdayjobs.com/en-US/ASUStaffCareers/details/Academic-Success-Advisor-Senior_JR106679?q=jr106679

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